Reservations and front desk
Enquiries, procedures, availability and support for guest service.
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Agents connected to hotel information and internal processes to support front desk, revenue management, maintenance, housekeeping and management.
Enquiries, procedures, availability and support for guest service.
Support for analysis, documentation, demand context and pricing processes.
Planning, incidents, rooms, priorities and internal communication.
Access to assets, faults, procedures, history and incident assignment.
Consistent, contextual responses based on hotel services, policies and offers.
Private access to manuals, standards, training and operating procedures.
Agents are configured with roles, MCP tools, permissions and domain-specific knowledge. System access is restricted to the relevant process, and every activity can be audited.